Marrying her love for business and passion for animals, Laura founded Urban Paws as a full service concept. Realising that companion animals have a deep well of emotions and needs that often go unaddressed in our hustle and bustle, Urbans Paws was founded on the basis of empathy, compassion and authenticity.

Laura now derives the most fulfillment from rehabilitating dogs with behavioural issues.

With many years of animal husbandry and handling under his belt, "Papa Jester" is incredibly patient with even the most stubborn of dogs.

A nature lover and free spirit, Jester loves nothing better than to enjoy the great outdoors with his pack of furry pals. Jester is also the night-time guardian of dogs on staycation.

Starting out as a part time grooming assistant, Jovial quickly discovered her passion for working with pets and made the leap to join us as a full fledged dog handler last year.

Beneath her sprite-like appearance lies a deep reservoir of dedication and care for all furkids. At home, she’s a proud pawrent to two of her own - Milk and Wakanda, who inspire her every day!

Beginning her journey with Urban Paws as a (strangely) fearful Veterinarian Technician intern, Qinghui has since grown by leaps and bounds in her handling confidence. Going on to take a grooming course, Qing Hui is now a well rounded full fledged handler with grooming chops to boot!

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Qinghui is also a proud pawma of Ikura the poodle.

Fondly known as the face of the Telok Kurau outlet, Lynn is the Mama Bear of the east team.

Striking the perfect balance between warmth and firmness, Lynn ensures every pawrent feels supported, while her team works in a conducive environment.

A true animal lover at heart, Lynn has worked closely with chinchillas, exotics and cats all her life.

With over 20 years of experience in various AWGs, Mike’s passion lies in training and handling even the most challenging pups. He’s dedicated to fostering a supportive, safe environment where every dog can thrive.

Beneath Mike’s tough exterior is a true heart of gold, he ensures that the team and dogs under his competent wings are well taken care.

The pups Ernest chauffeurs adore him as he’s the first to greet them, setting the tone for a fun-filled day at daycare! A careful person with an eye for detail and a keen sense of time and organization, Ernest takes immense pride in ensuring that every furkid reaches the daycare or their home on time and in high spirits.  Rainie, his senior schnauzer, holds a special place in his heart.

Growing up surrounded by pets of all shapes and sizes, Jade developed a deep understanding and love for animals from an early age.

While pursuing her part-time diploma, Jade continues to ensure every furkid’s experience is smooth and delightful, bringing her empathy and care to every interaction.

Brimming with compassion and a special love and empathy for society’s less fortunate furkids, Marie’s big heart shines through when she looks out for the youngest pups and our older, more delicate furkids, ensuring they receive the care and attention they deserve.

A proud new mama to 2 cats she raised from kittens, Marie also makes annual visits to help out at a dog shelter in Malaysia that holds a special place in her heart.

Starting out with us as a design intern, Winnie took the leap to pursue what she was really passionate about - grooming and handling, to become a core member of the Urban Paws team. Winnie's aesthetic sense, natural handling and dedication shines through in her groom sessions which she keeps as happy and safe as possible. 

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She is also a proud paw ma of Charcoal the SS, Bolton the poodle and Ari the pom.